Job Description
Join our award-winning healthcare team as a Medical Receptionist at Scottsdale Medical Center! We're seeking a compassionate professional to serve as the first point of contact for our patients. With competitive pay, comprehensive benefits, and a supportive work environment, this is your opportunity to make a meaningful impact in patient care while advancing your career in healthcare administration.
Why Join Us? Modern facility, flexible scheduling, career growth opportunities, and a culture that values work-life balance. Start tomorrow – no waiting periods!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records (EHR)
- Verify insurance information and handle billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain confidential patient records and HIPAA compliance
- Handle multi-line phone system and triage patient calls
- Prepare daily reports and manage administrative documentation
- Assist with patient education materials and resource distribution
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of front desk/reception experience in healthcare setting
- Proficiency in EHR systems (Epic or Athenahealth a plus)
- Exceptional communication and interpersonal skills
- Strong attention to detail with data entry accuracy
- Ability to multitask in fast-paced environment
- Basic knowledge of medical terminology and insurance protocols
- Customer service mindset with problem-solving abilities