Job Description
Join our award-winning healthcare team as a Medical Receptionist at Boston Medical Center! We're seeking a compassionate professional to be the first point of contact for our diverse patient population. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement in a supportive environment.
What We Offer:
- Industry-leading healthcare benefits package
- Tuition reimbursement and professional development programs
- State-of-the-art facilities and technology
- Collaborative, patient-centered culture
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule and confirm appointments using EHR systems
- Verify insurance eligibility and collect co-pays
- Maintain accurate patient records and confidential files
- Coordinate with clinical staff for smooth patient flow
- Handle phone inquiries and triage patient concerns
- Prepare daily reports and manage front desk inventory
- Adhere to HIPAA compliance protocols
Qualifications
- High school diploma or equivalent; medical certification preferred
- 2+ years medical office or front desk experience
- Proficiency in EHR systems (Epic/Meditech) and MS Office
- Strong knowledge of medical terminology and billing codes
- Exceptional communication and customer service skills
- Ability to multitask in fast-paced clinical environments
- Attention to detail with documentation accuracy
- Bilingual (English/Spanish) candidates strongly encouraged