Job Description
Are you a compassionate and organized professional looking to make a difference in patient care?
We are seeking a highly motivated Medical Receptionist to join the dynamic team at Greensboro Family Health Center. In this pivotal role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. We offer a remote-friendly work environment with opportunities for growth within our top-rated healthcare facility.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Hybrid work model available for qualified candidates.
- Professional development and continuing education opportunities.
- A supportive and collaborative work culture.
Key Duties:
Responsibilities
- Greet patients warmly upon arrival and manage the front desk operations with professionalism.
- Schedule patient appointments via phone and in-person, ensuring accurate documentation.
- Verify patient insurance information and process co-pays efficiently.
- Answer incoming calls, route messages, and screen visitors to ensure patient privacy.
- Update and maintain patient medical records in the EMR system.
- Assist with basic administrative tasks, including filing, faxing, and data entry.
- Collaborate with medical staff to ensure a seamless patient flow throughout the day.
Qualifications
- High school diploma or equivalent required; post-secondary education in healthcare administration preferred.
- Minimum of 1-2 years of experience in a medical receptionist or front desk role.
- Proficiency with electronic medical records (EMR) systems (e.g., Epic, Cerner, Athenahealth).
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Knowledge of medical terminology and HIPAA compliance regulations.
- Must be friendly, professional, and dedicated to patient satisfaction.