Job Description
Join our patient-centered healthcare team as a Medical Receptionist at HealthFirst Medical Center! We're seeking a compassionate professional to deliver exceptional front-desexperiences in our modern Lubbock clinic. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment where your administrative expertise directly impacts patient care quality.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems
- Schedule appointments and coordinate with providers to optimize clinic flow
- Handle insurance verifications and billing documentation accurately
- Maintain confidential patient records and HIPAA compliance protocols
- Assist with patient inquiries and triage urgent calls to clinical staff
- Prepare exam rooms and maintain reception area cleanliness
- Coordinate with pharmacy and lab services for seamless patient care
Qualifications
- High school diploma or equivalent (associate's degree preferred)
- 1+ years medical office or healthcare reception experience
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced clinical environment
- Certified Medical Administrative Assistant (CMAA) certification a plus