Job Description
Join our award-winning healthcare team at Riverside Medical Center as a Medical Receptionist! We're seeking a compassionate and organized professional to deliver exceptional patient experiences at the forefront of our practice. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your growth is prioritized.
As a key member of our administrative team, you'll ensure seamless patient flow while maintaining HIPAA compliance and clinic efficiency. We value initiative, cultural sensitivity, and a passion for healthcare excellence. If you thrive in dynamic settings and want to make a tangible difference in patients' lives, apply today!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule appointments across multiple departments using EMR systems
- Verify insurance coverage and collect co-pays accurately
- Maintain confidential patient records and HIPAA compliance
- Coordinate with clinical teams to optimize patient flow
- Handle multi-line phone systems and triage calls appropriately
- Prepare daily reports and manage front desk inventory
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare administration
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner)
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional multitasking and conflict resolution skills
- Ability to work flexible hours including occasional weekends
- Spanish bilingual proficiency highly desirable