Job Description
Join our award-winning healthcare team as a Medical Receptionist at Heartland Medical Group! We provide all necessary equipment including ergonomic workstations, dual monitors, and advanced EHR software to ensure your success. This is your opportunity to make a meaningful impact in patient care while working in a modern, supportive environment.
Our ideal candidate thrives in fast-paced clinical settings and possesses exceptional communication skills. You'll be the first point of contact for patients, delivering compassionate service while managing administrative operations efficiently. Enjoy competitive benefits, ongoing professional development, and a culture that values work-life balance.
Responsibilities
- Manage patient check-in/out processes using advanced EHR systems
- Coordinate appointment scheduling and maintain precise calendars
- Verify insurance eligibility and handle billing inquiries
- Maintain organized medical records and documentation
- Assist with patient triage and coordinate with clinical staff
- Handle phone communications with professionalism and empathy
- Manage office inventory and equipment maintenance
- Support administrative tasks to ensure smooth clinic operations
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of front desk or medical reception experience
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Exceptional customer service and communication skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Basic medical terminology knowledge
- Proficient with Microsoft Office Suite