Job Description
We are seeking a dedicated and professional Medical Receptionist to join our thriving medical practice in Houston, TX. In this pivotal role, you will be the first point of contact for our patients, ensuring a welcoming environment and efficient front-desk operations. If you have a passion for healthcare and exceptional organizational skills, we want to meet you.
At MediCare Plus Houston, we pride ourselves on delivering top-tier patient care and support. Our team is looking for someone who is detail-oriented, friendly, and ready to contribute to a positive clinic atmosphere.
Responsibilities
- Manage daily front-desk operations, including greeting patients warmly and directing them appropriately.
- Answer incoming calls, manage patient inquiries, and schedule appointments using our EHR system.
- Verify patient insurance eligibility and process co-pays and payments accurately.
- Update and maintain patient medical records and files in strict compliance with HIPAA regulations.
- Coordinate with medical staff to ensure a seamless patient flow throughout the day.
- Assist with inventory management of office supplies and patient forms.
Qualifications
- High School Diploma or GED required.
- Previous experience in a medical or dental front-desk role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and EHR software.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced, high-volume environment.
- Familiarity with basic medical billing and insurance terminology.