Job Description
Join our award-winning healthcare team in Glendale, AZ! Desert Valley Medical Group is seeking a compassionate and professional Medical Receptionist to be the first point of contact for our patients. In this vital role, you'll ensure seamless patient experiences while supporting our medical staff. We offer competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a difference every day.
Responsibilities
- Greet patients warmly, verify insurance information, and manage check-in/check-out procedures
- Schedule appointments efficiently using our EHR system (Epic experience preferred)
- Maintain accurate patient records and confidential documentation
- Handle phone communications with professionalism and empathy
- Coordinate with clinical staff to optimize patient flow
- Process payments and manage billing inquiries
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required; medical office certification preferred
- Minimum 2 years of experience in medical reception or front desk roles
- Proficiency with EHR systems and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Detail-oriented with strong organizational abilities
- Current BLS/CPR certification (or willingness to obtain)