Job Description
Join our award-winning healthcare team as a Medical Receptionist in the heart of Columbus! HealthFirst Columbus is seeking a compassionate and organized professional to deliver exceptional patient experiences at our state-of-the-art medical facility. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment where your contributions directly impact patient care. Apply today to become part of Ohio's leading healthcare network!
Responsibilities
- Manage patient intake processes including registration, scheduling, and insurance verification
- Coordinate patient flow across multiple departments to ensure seamless clinical operations
- Maintain accurate electronic health records (EHR) and confidential patient information
- Handle multi-line phone system and triage urgent patient communications
- Assist with medical billing processes and coding documentation
- Collaborate with clinical staff to optimize patient appointment workflows
- Implement HIPAA compliance protocols for all patient interactions
Qualifications
- Minimum 2 years of medical reception or healthcare administrative experience
- Proficiency in EHR systems (Epic or Cerner preferred)
- Strong knowledge of medical terminology and insurance verification
- Exceptional interpersonal skills with ability to de-escalate patient concerns
- High typing proficiency (minimum 60 WPM) and data accuracy
- Certified Medical Administrative Assistant (CMAA) or equivalent credential
- Ability to work flexible hours including occasional weekends
- Ohio BCI/FBI background clearance required