Job Description
Join our dynamic healthcare team at Richmond Medical Center, where patient care meets administrative excellence. We're seeking a compassionate Medical Receptionist to be the first point of contact for our valued patients. This rewarding opportunity allows you to contribute to a positive patient experience while working in a modern, collaborative environment.
Our ideal candidate thrives in fast-paced settings, possesses exceptional communication skills, and is passionate about healthcare administration. Enjoy competitive compensation, comprehensive benefits, and ongoing professional development in a supportive workplace culture.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Handle multi-line phone system and triage patient inquiries
- Process insurance verification and maintain accurate medical records
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with billing procedures and financial counseling
- Maintain HIPAA compliance and confidentiality standards
- Perform administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; medical administrative certification preferred
- 2+ years experience in medical office or healthcare setting
- Proficiency in EMR/EHR systems (e.g., Epic, Cerner)
- Exceptional interpersonal and conflict resolution abilities
- Strong attention to detail with data management skills
- Ability to multitask in high-pressure environments
- Basic knowledge of medical terminology and insurance protocols
- Valid Virginia driver's license (if required for occasional errands)