Job Description
Join our award-winning healthcare team as a Medical Receptionist at City Health Medical Center. We're seeking a compassionate and organized professional to be the first point of contact for our patients. In this vital role, you'll manage front desk operations, ensure seamless patient flow, and maintain a welcoming environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in Newark's premier medical facility.
Responsibilities
- Manage patient intake, scheduling, and registration using Epic EMR system
- Handle insurance verification and pre-authorizations efficiently
- Coordinate patient flow between exam rooms and clinical areas
- Maintain accurate medical records and HIPAA compliance
- Process payments, collect co-pays, and manage billing inquiries
- Assist with administrative tasks including filing, scanning, and correspondence
- Collaborate with clinical staff to optimize patient experience
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical reception or healthcare administration
- Proficiency in EMR/EHR systems (Epic experience strongly preferred)
- Exceptional interpersonal skills and multilingual ability (Spanish a plus)
- Strong attention to detail with HIPAA compliance knowledge
- Ability to thrive in fast-paced environments with competing priorities
- Basic medical terminology knowledge required