Job Description
We are seeking a dedicated and professional Medical Receptionist to join our growing team in Austin, TX. As the first point of contact for our patients, you will play a crucial role in creating a welcoming and efficient healthcare experience. If you have a passion for patient care and excellent organizational skills, we want to hear from you!
Why Join Us?
- Competitive hourly wage ($18.00 - $25.00)
- Comprehensive health benefits package
- Flexible scheduling and career growth opportunities
- Supportive and collaborative work environment
Job Summary:
As our Medical Receptionist, you will be responsible for managing the front desk operations, greeting patients, scheduling appointments, and ensuring the smooth flow of the clinic.
Responsibilities
- Greet and check in patients warmly, verifying insurance information and collecting co-pays.
- Manage incoming calls professionally, routing them to the appropriate medical staff.
- Schedule and confirm patient appointments using electronic health record (EHR) systems.
- Handle incoming and outgoing mail, faxes, and correspondence.
- Maintain and update patient records and demographic information accurately.
- Assist with medical billing questions and insurance verification processes.
- Ensure the reception area is clean, organized, and welcoming at all times.
Qualifications
- High School Diploma or GED required; Medical Assistant certification is a plus.
- Previous experience in a medical receptionist or front desk role preferred.
- Strong knowledge of medical terminology and basic anatomy.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to multitask effectively in a fast-paced environment.
- Familiarity with HIPAA compliance and patient confidentiality regulations.