Job Description
Join our award-winning healthcare team at HealthFirst Medical Center, where patient care meets excellence! We're seeking a compassionate Medical Receptionist to be the first point of contact for our patients in Baton Rouge. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. Enjoy competitive benefits, career growth opportunities, and a supportive workplace culture.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule and confirm appointments using Epic EHR system
- Verify insurance coverage and collect co-pays
- Maintain accurate patient records and confidential files
- Coordinate with medical staff for patient flow optimization
- Handle incoming calls and triage urgent requests
- Process medical forms and insurance documentation
Qualifications
- High school diploma or equivalent (required)
- 1+ years medical office experience preferred
- Proficiency with EHR systems (Epic knowledge a plus)
- Strong customer service and communication skills
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology
- Valid CPR certification (or willingness to obtain)