Job Description
Join our award-winning healthcare team as a Medical Receptionist in Albuquerque, NM! We're seeking a compassionate professional to be the first point of contact for our patients. This direct-hire opportunity offers competitive benefits, career growth, and a supportive work environment in a state-of-the-art medical facility.
At Sunrise Medical Group, we value exceptional patient care and operational excellence. You'll play a vital role in ensuring smooth clinic operations while delivering outstanding service to our diverse patient population. Our commitment to work-life balance includes flexible scheduling and comprehensive health benefits.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff for patient flow and care coordination
- Answer multi-line phone system and triage patient calls appropriately
- Process medical forms and maintain strict HIPAA compliance
- Assist with front desk inventory management and supply ordering
Qualifications
- Minimum 2 years of medical reception or front desk experience
- Proficiency with EMR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- High school diploma or equivalent; healthcare certification a plus
- Proven track record of patient-centered service