Job Description
Join our award-winning healthcare team as a Medical Receptionist in Memphis! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art clinic. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference in patient care.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes
- Answer multi-line phone system with exceptional etiquette
- Verify insurance coverage and collect co-pays
- Maintain accurate electronic health records (EHR)
- Coordinate referrals and prescription refill requests
- Assist with medical billing and coding documentation
- Uphold HIPAA compliance and patient confidentiality
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception/front desk experience
- Proficiency in EHR systems (Epic/NextGen preferred)
- Exceptional communication and customer service skills
- Knowledge of medical terminology and insurance protocols
- Ability to multitask in a fast-paced environment
- Basic computer skills and data entry accuracy
- Positive attitude with problem-solving aptitude