Job Description
We are seeking a dedicated and compassionate Medical Receptionist to join our dynamic team in Santa Ana. In this direct hire role, you will be the first point of contact for our patients, setting the tone for their entire healthcare experience. If you thrive in a fast-paced environment and possess excellent interpersonal skills, we want to meet you.
Our team offers a competitive benefits package, ongoing training, and a supportive culture focused on professional growth.
Responsibilities
- Greet patients warmly and professionally upon arrival, managing the front desk efficiently.
- Schedule patient appointments via phone and in-person, ensuring optimal provider utilization.
- Verify patient insurance eligibility and collect co-pays accurately.
- Answer incoming calls with a polite and helpful tone, routing inquiries to the appropriate staff members.
- Manage patient records and update electronic health records (EHR) with precision.
- Assist with general administrative duties, including filing, faxing, and maintaining a clean reception area.
Qualifications
- High school diploma or equivalent required.
- Previous experience as a medical receptionist or front desk coordinator is preferred.
- Proficient in using EMR/EHR systems and office software (Microsoft Office Suite).
- Strong verbal communication and customer service skills.
- Ability to multitask effectively in a busy medical practice setting.
- Detail-oriented with excellent organizational abilities.