Job Description
Join our award-winning healthcare team in Lubbock as a Medical Receptionist! We provide all necessary equipment including ergonomic workstations, advanced scheduling software, and digital patient management systems. Enjoy a supportive environment where your professionalism directly impacts patient care. Our modern facility offers competitive benefits, continuing education opportunities, and a collaborative culture focused on excellence.
Responsibilities
- Deliver exceptional patient registration and check-in experiences
- Manage multi-line phone systems with precision and empathy
- Coordinate appointment scheduling across multiple departments
- Maintain accurate electronic health records (EHR) systems
- Process insurance verifications and billing documentation
- Support front desk operations with provided office equipment
- Assist with patient flow management during peak hours
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year healthcare reception experience
- Proficiency with provided EMR software and office equipment
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge
- Ability to multitask in fast-paced clinical environment