Job Description
Join our dynamic healthcare team as a Medical Receptionist with flexible scheduling options! Coastal Health Partners is seeking a compassionate professional to deliver exceptional patient experiences at our Corpus Christi location. Enjoy work-life balance with customizable hours while supporting our mission of accessible, quality care. We offer competitive compensation, comprehensive benefits, and a supportive environment for career growth.
Responsibilities
- Manage patient check-in/out procedures and maintain accurate appointment schedules
- Handle phone calls, emails, and patient inquiries with exceptional communication skills
- Verify insurance information and assist with registration processes
- Maintain strict HIPAA compliance for all patient records and communications
- Coordinate with clinical staff to ensure smooth patient flow and wait times
- Process payments and manage billing documentation
- Assist with medical records management and filing systems
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in medical reception or front desk role
- Proficiency in medical software (Epic, Athena, or similar)
- Strong knowledge of HIPAA regulations and medical terminology
- Excellent multitasking abilities and attention to detail
- Customer-focused mindset with conflict resolution skills
- Flexibility to work evenings/weekends based on clinic needs