Job Description
Join our dynamic healthcare team as a Medical Receptionist with flexible scheduling options! HealthCare Plus Richmond is seeking a compassionate professional to deliver exceptional patient experiences while managing front desk operations. Enjoy work-life balance with customizable shifts including mornings, afternoons, or weekends. Perfect for students, parents, or anyone seeking flexibility without compromising impact. Our modern facility offers competitive compensation, comprehensive benefits, and a supportive environment where your contributions directly enhance patient care.
Responsibilities
- Manage patient intake, check-in/out procedures, and appointment scheduling
- Handle phone calls, emails, and digital communications professionally
- Verify insurance information and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments, handle billing inquiries, and manage financial transactions
- Maintain a clean, organized, and welcoming reception area
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare reception or customer service
- Proficiency in EHR systems (e.g., Epic, Athenahealth)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced environment
- Flexibility to work varied shifts including evenings/weekends
- Basic knowledge of medical terminology and HIPAA compliance