Job Description
Are you a detail-oriented professional looking to make a difference in the healthcare community? Oakland Wellness Center is currently seeking a Medical Receptionist to join our supportive team. We pride ourselves on providing exceptional patient care and offer a flexible work environment designed to help you succeed.
In this pivotal role, you will be the face of our clinic, ensuring our patients feel welcomed and valued from the moment they walk through the door. We are looking for someone who is organized, efficient, and passionate about patient service. If you are ready to advance your career in a dynamic medical setting, apply today!
Why Join Us?
- Flexible Scheduling: We understand the importance of work-life balance and offer adaptable shifts to fit your lifestyle.
- Competitive Pay: Earn a competitive hourly rate with opportunities for performance bonuses.
- Growth Opportunities: Clear pathways for professional development within the healthcare sector.
Responsibilities
- Greet patients warmly and professionally upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including answering multi-line phones, scheduling appointments, and checking patients in/out.
- Verify patient demographics and insurance information accurately during registration.
- Collect copays and process payments via cash, credit card, or insurance verification.
- Maintain and update patient records in the Electronic Health Record (EHR) system with strict confidentiality.
- Coordinate with medical providers to ensure seamless patient flow and minimal wait times.
- Handle patient inquiries via phone or in person with patience and empathy.
Qualifications
- High school diploma or equivalent required.
- Previous experience as a medical receptionist or front desk administrator is preferred but not mandatory.
- Proficiency in Microsoft Office Suite and familiarity with medical billing software (e.g., Athenahealth, Epic) is a plus.
- Strong knowledge of medical terminology and HIPAA compliance standards.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to work flexible hours, including some evenings and weekends as needed.