Job Description
We are seeking a dedicated and compassionate Medical Receptionist to join our dynamic team in Greensboro, NC. As the first point of contact for our patients, you will ensure a welcoming and efficient experience that reflects our commitment to excellence. We offer a competitive salary package, comprehensive benefits, and a supportive work environment.
Responsibilities
- Greet patients warmly upon arrival and manage the check-in/check-out process efficiently.
- Schedule patient appointments and manage the provider calendar with precision.
- Verify patient insurance information and collect co-pays accurately.
- Answer multi-line phone systems professionally and screen calls as needed.
- Update and maintain accurate patient records in the EMR system.
- Assist medical staff with administrative tasks and patient follow-ups.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a medical or front-desk reception role is preferred.
- Strong customer service and interpersonal communication skills.
- Proficiency with computer software and EMR systems.
- Ability to multitask and work effectively in a fast-paced environment.
- Must possess a professional, friendly, and positive demeanor.