Job Description
We are seeking a dedicated and detail-oriented Medical Receptionist to join our growing team at Irvine Family Care Center. If you are passionate about patient experience and possess exceptional organizational skills, we want to meet you.
As a Medical Receptionist, you will be the first point of contact for our patients, ensuring a warm welcome and smooth operation of our front desk. We offer competitive pay, comprehensive benefits, and a collaborative work environment.
Responsibilities
- Greet and check in patients in a professional and welcoming manner.
- Manage patient scheduling, confirmations, and rescheduling using EHR systems.
- Verify patient insurance information and handle billing inquiries accurately.
- Answer phones professionally and route calls to the appropriate medical staff.
- Prepare and maintain accurate patient charts and medical records.
- Assist with light administrative duties such as filing and inventory management.
Qualifications
- High school diploma or equivalent required; medical assisting certification is a plus.
- Previous experience as a receptionist or in a medical office setting is preferred.
- Strong computer skills, including proficiency in Microsoft Office Suite and EHR software.
- Excellent verbal and written communication abilities.
- Ability to multitask and remain calm under pressure in a busy environment.