Job Description
Join Irvine Medical Group's award-winning team as a Medical Receptionist in our state-of-the-art facility. We're seeking a compassionate professional to deliver exceptional patient experiences while ensuring seamless clinic operations. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your career in healthcare can flourish.
Responsibilities
- Manage patient intake, check-in/check-out processes with efficiency and warmth
- Schedule appointments and maintain electronic health records (EHR) systems
- Verify insurance coverage and handle billing inquiries
- Coordinate with clinical staff to support patient care continuity
- Maintain confidential patient records and HIPAA compliance
- Answer multi-line phone systems and triage patient communications
- Prepare exam rooms and ensure front desk supplies are stocked
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of front desk/reception experience in healthcare setting
- Proficiency in EHR systems (Epic, Athena, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Detail-oriented with strong organizational abilities
- Basic computer literacy and data entry proficiency