Job Description
We are looking for a highly organized and compassionate Medical Receptionist to join our premier healthcare team in Anaheim, CA. In this pivotal role, you will be the first point of contact for our patients, ensuring a welcoming and professional environment while managing the daily administrative operations of our clinic.
Our clinic is dedicated to providing top-tier medical care to the local community, and we are seeking an individual who thrives in a fast-paced setting and possesses a genuine passion for patient service.
Why Join Us?
- Competitive hourly wage and comprehensive benefits package.
- Opportunities for professional development and career growth within the organization.
- A supportive and collaborative work culture.
- Access to cutting-edge medical technology.
Responsibilities
- Greet patients warmly and professionally upon arrival, managing the check-in process efficiently.
- Answer incoming calls with a polite demeanor, routing messages accurately and scheduling appointments as requested.
- Verify patient insurance eligibility and explain financial responsibilities clearly to patients.
- Process payments and manage daily cash handling and reconciliation.
- Maintain and update accurate patient records in the electronic medical record (EMR) system.
- Coordinate with medical providers and nurses to ensure a smooth patient flow throughout the day.
- Assist with inventory management of office supplies and medical equipment.
Qualifications
- High School Diploma or GED required; Post-secondary education in healthcare administration is a plus.
- Previous experience as a medical receptionist or front desk administrator is strongly preferred.
- Proficiency in Microsoft Office Suite and EMR software (e.g., Epic, Athenahealth, Practice Fusion).
- Strong interpersonal and verbal communication skills.
- Ability to multitask effectively in a high-volume, busy environment.
- Detail-oriented with a focus on data accuracy and confidentiality (HIPAA compliance).