Job Description
We are looking for a compassionate and detail-oriented Medical Receptionist to join our growing team in Milwaukee, WI. If you are an experienced professional seeking Immediate Hire opportunities, this is the perfect role for you. You will be the face of our clinic, ensuring our patients receive a warm welcome and efficient service from the moment they arrive.
In this position, you will manage front-desk operations, handle patient inquiries, and ensure the smooth running of our administrative processes. We offer a competitive salary, comprehensive benefits, and a supportive work environment for dedicated individuals ready to advance their healthcare career.
Responsibilities
- Greet and Welcome Patients: Provide a warm and professional welcome to all patients entering the clinic and check them in for their appointments.
- Schedule Appointments: Manage the appointment calendar, coordinate with medical staff, and reschedule as necessary to optimize clinic flow.
- Answer Phones: Respond to incoming calls professionally, route calls to the appropriate departments, and take accurate messages.
- Insurance Verification: Verify patient insurance coverage and benefits prior to appointments to ensure seamless billing.
- Handle Payments: Process copays, collect payments, and manage daily cash handling and deposits accurately.
- Manage Records: Maintain and update patient files, ensuring all records are confidential and up-to-date.
- Inventory Management: Monitor office supply levels and order necessary medical and office supplies.
Qualifications
- Education: High School Diploma or GED required; Medical Receptionist certification is a plus.
- Experience: Minimum of 1-2 years of experience in a medical front desk or administrative role preferred.
- Technical Skills: Proficiency in Electronic Health Records (EHR) systems and Microsoft Office Suite (Word, Excel, Outlook).
- Communication: Excellent verbal and written communication skills with a focus on customer service.
- Organization: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Professionalism: Ability to maintain strict confidentiality and adhere to HIPAA regulations.