Job Description
We are seeking a dedicated and empathetic Medical Receptionist to join our premier healthcare team in Tucson, AZ. As the first point of contact for our patients, you will set the tone for their entire experience, ensuring they feel welcomed, valued, and cared for from the moment they walk through our doors.
Sunrise Medical Associates is committed to excellence in patient care. We offer a dynamic work environment with competitive benefits, including health insurance, paid time off, and ongoing professional development opportunities. If you are a detail-oriented professional with a passion for healthcare, we invite you to apply today and grow your career with us.
Responsibilities
- Greets patients warmly and efficiently manages the check-in process using the EMR system.
- Answers incoming calls, manages voicemails, and schedules patient appointments with precision.
- Verifies patient insurance information and collects co-pays or balances accurately.
- Maintains and updates patient records and confidential files while strictly adhering to HIPAA compliance.
- Assists medical staff with front-office coordination and ensures a smooth workflow during peak hours.
- Handles incoming mail, faxes, and manages office inventory and supplies.
- Provides exceptional customer service to resolve patient inquiries and concerns.
Qualifications
- High School Diploma or GED required; prior experience in a medical front-desk setting is preferred.
- Proficiency in Electronic Medical Records (EMR) or Electronic Health Records (EHR) software is essential.
- Strong verbal and written communication skills with a focus on patient care.
- Ability to multitask effectively in a fast-paced, high-volume environment.
- Demonstrated ability to maintain strict confidentiality and attention to detail.
- Must possess a valid Driver's License and reliable transportation.
- Basic computer literacy and typing speed of 35+ WPM.