Job Description
Are you a highly organized professional seeking a rewarding career in healthcare? City Health Partners is looking for a dedicated Medical Receptionist to join our dynamic team in Milwaukee, WI. We offer competitive pay, comprehensive benefits, and a supportive work environment.
As a key member of our front office team, you will play a vital role in ensuring our patients receive exceptional care from their very first interaction. If you have a passion for patient service and possess strong administrative skills, we want to hear from you.
Responsibilities
- Manage Patient Intake: Greet patients warmly, check them in efficiently, and collect necessary demographic and insurance information.
- Scheduling Excellence: Schedule patient appointments accurately using our Electronic Health Record (EHR) system and coordinate provider calendars.
- Administrative Support: Handle incoming calls with professionalism, manage patient records, and prepare daily reports.
- Insurance Verification: Verify patient insurance coverage and explain billing processes clearly to patients.
- Front Desk Operations: Maintain a clean and organized reception area and ensure the front desk is fully stocked with necessary supplies.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous experience in a medical or front desk receptionist role preferred.
- Skills: Proficiency with computers and medical software (e.g., Epic, AthenaHealth) is a plus.
- Communication: Excellent verbal and written communication skills with a focus on customer service.
- Professionalism: Ability to maintain confidentiality and adhere to HIPAA regulations.