Job Description
Join our award-winning healthcare team at Durham Regional Medical Center as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions directly impact patient care. Apply today and become part of Durham's leading healthcare provider!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule and confirm appointments using Epic EHR system
- Verify insurance eligibility and maintain accurate patient records
- Handle incoming calls and direct communications to appropriate departments
- Assist with basic medical procedures and triage under supervision
- Manage office inventory and coordinate with vendors
- Maintain strict HIPAA compliance protocols
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency with EHR systems (Ehr certified a plus)
- Exceptional customer service and conflict resolution skills
- Strong multitasking ability in fast-paced clinical environments
- Knowledge of medical terminology and insurance protocols
- Valid North Carolina driver's license and reliable transportation