Job Description
Launch your healthcare career with CityCare Health Partners! We're seeking compassionate individuals for our Medical Receptionist role with no prior experience required. As the first point of contact for our patients, you'll play a vital role in delivering exceptional care while receiving comprehensive training on our EMR systems and medical protocols. Join our supportive team where growth and development are prioritized, and make a meaningful impact in Philadelphia's healthcare landscape.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule and confirm appointments while maintaining accurate records
- Handle insurance verification and basic billing inquiries
- Assist with medical documentation and data entry in EMR systems
- Coordinate with clinical staff to ensure smooth patient flow
- Maintain a clean, organized reception area
- Answer multi-line phone calls and route communications appropriately
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with attention to detail
- Willingness to learn medical terminology and systems
- Reliable with excellent time management abilities
- Positive attitude and team collaboration skills