Job Description
Join our award-winning healthcare team as a Medical Receptionist in the heart of Colorado Springs! We're seeking a compassionate professional to serve as the first point of contact for our patients. This remote-friendly hybrid role combines in-office presence with telehealth support flexibility. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment dedicated to patient excellence.
Mountain View Health Partners is committed to creating an inclusive workplace where every team member thrives. We offer flexible scheduling, professional development stipends, and recognition programs for exceptional patient care.
Responsibilities
- Schedule patient appointments via phone, email, and EHR systems with precision and empathy
- Verify insurance coverage and collect co-pays while maintaining HIPAA compliance
- Manage electronic health records (EHR) with attention to detail and accuracy
- Coordinate telehealth visits and provide technical support for virtual consultations
- Prepare patient charts and maintain organized digital filing systems
- Assist with administrative tasks including billing inquiries and referrals
- Uphold strict confidentiality standards for all protected health information
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or healthcare administration
- Proficiency with EHR systems (Epic or NextGen experience a plus)
- Exceptional communication skills with multilingual abilities valued
- Strong knowledge of HIPAA regulations and medical terminology
- Ability to multitask efficiently in a fast-paced clinical environment
- Comfortable with remote work technology and virtual patient interactions
- Positive attitude with a passion for patient-centered care