Job Description
Join our award-winning healthcare team as a Medical Receptionist where patient care meets flexibility! Coastal Medical Group is seeking a compassionate professional to serve as the first point of contact for our patients in a fully remote-friendly capacity. Enjoy the benefits of working from home while making a tangible impact in our community's health landscape. We offer competitive compensation, comprehensive benefits, and career growth opportunities in a supportive environment.
Responsibilities
- Manage patient scheduling, registrations, and insurance verification via telehealth platforms
- Coordinate virtual appointments and telemedicine consultations efficiently
- Maintain accurate electronic health records (EHR) systems remotely
- Handle patient inquiries through HIPAA-compliant communication channels
- Process billing codes and medical documentation with precision
- Collaborate with clinical teams to ensure seamless patient experiences
Qualifications
- Minimum 1 year medical reception/front desk experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and telehealth tools
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication skills with remote work adaptability
- Certified Medical Administrative Assistant (CMAA) preferred
- Ability to maintain HIPAA compliance in virtual environments