Job Description
We are seeking a dedicated and compassionate Part-Time Medical Receptionist to join our dynamic team at Riverside Family Care Center. In this vital role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. We pride ourselves on delivering exceptional patient care and are looking for someone who shares our commitment to excellence.
Your positive attitude and organizational skills will help us maintain a smooth clinic environment while providing top-tier administrative support to our medical providers.
Responsibilities
- Greet patients warmly upon arrival and manage the check-in process with accuracy and professionalism.
- Answer incoming calls promptly, manage patient inquiries, and route messages to the appropriate staff members.
- Verify patient insurance information and assist with pre-authorizations and billing verification.
- Schedule appointments using the Electronic Health Record (EHR) system and send reminder notifications.
- Handle billing inquiries and maintain accurate, up-to-date patient records in compliance with privacy regulations.
- Assist the medical staff with administrative tasks to ensure smooth clinic operations.
Qualifications
- High school diploma or equivalent required; Medical Office Assistant certification is a plus.
- Previous experience as a receptionist or in a medical setting is preferred.
- Proficient in Microsoft Office Suite and Electronic Health Record (EHR) software.
- Strong interpersonal and communication skills with a focus on exceptional customer service.
- Ability to multitask in a fast-paced environment while maintaining a professional demeanor.
- Familiarity with HIPAA regulations is highly desirable.