Job Description
Join Our Team and Start Tomorrow!
Are you looking for a rewarding opportunity to kickstart your career in healthcare immediately? We are seeking a dedicated and professional Medical Receptionist to join our growing team in Colorado Springs.
As the face of our practice, you will ensure that every patient feels welcomed and valued. We offer a supportive environment, competitive pay, and the chance to make a real impact on patient care.
Responsibilities
- Front Desk Management: Greet patients warmly upon arrival and check them in efficiently using our digital registration systems.
- Scheduling: Manage appointment calendars, reschedule appointments when necessary, and coordinate with medical staff to ensure optimal workflow.
- Communication: Answer a high volume of phone calls, manage emails, and direct inquiries to the appropriate departments promptly.
- Insurance & Billing: Verify patient insurance information, explain billing procedures, and process payments and co-pays accurately.
- Record Keeping: Maintain and update patient charts, medical records, and demographic information in compliance with privacy regulations (HIPAA).
- Administrative Support: Assist with filing, inventory management for office supplies, and general office maintenance.
Qualifications
- Education: High School Diploma or GED required; Medical Receptionist certification or Associate degree is a plus.
- Experience: Previous experience in a medical front desk or reception role is preferred.
- Technical Skills: Proficiency with EMR/EHR systems (e.g., AthenaHealth, Epic, or similar) is highly desirable.
- Knowledge: Strong understanding of medical terminology, basic anatomy, and insurance verification processes.
- Soft Skills: Exceptional customer service skills, professional phone etiquette, and the ability to multitask in a fast-paced environment.
- Availability: Ability to work flexible hours, including weekends and some evenings.