Job Description
Join our award-winning healthcare team as a Medical Receptionist in sunny Anaheim, CA! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our clinic's operations. Start tomorrow with our accelerated onboarding process. Enjoy competitive pay, comprehensive benefits, and a modern work environment.
Why HealthFirst? We invest in our staff with ongoing training, career advancement opportunities, and a supportive culture focused on work-life balance. Our Anaheim location offers easy access to public transport and ample parking.
Responsibilities
- Manage patient scheduling, registration, and check-in/check-out processes
- Answer multi-line phone systems with professionalism and empathy
- Verify insurance coverage and collect co-payments accurately
- Maintain electronic health records (EHR) and patient confidentiality
- Coordinate with clinical staff to ensure seamless patient flow
- Process medical forms and assist with basic administrative tasks
- Resolve patient inquiries and concerns with exceptional service
Qualifications
- Minimum 1 year of medical office reception experience
- Proficiency in EHR systems (e.g., Epic, Cerner) preferred
- Strong knowledge of HIPAA compliance regulations
- Excellent communication and multitasking abilities
- High school diploma or equivalent required
- CPR/BLS certification a plus
- Ability to work flexible hours including occasional weekends
- Spanish bilingual skills highly desirable