Job Description
Join our dynamic healthcare team as a Medical Receptionist and start your rewarding career tomorrow! We're seeking a compassionate professional to be the first point of contact for patients at our state-of-the-art Raleigh facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your skills make a real difference in patient care.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records (EHR)
- Verify insurance coverage and process billing documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Answer multi-line phone systems and triage inquiries
- Maintain clean and organized reception area
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years medical office/reception experience
- Proficiency in EHR systems (Epic, Athena, or similar)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional customer service and communication skills
- Ability to multitask in fast-paced environment
- Basic knowledge of insurance verification processes
- Valid North Carolina driver's license