Job Description
Join Our Growing Team as a Medical Receptionist!
Tucson Family Medical Group is seeking a friendly, organized, and detail-oriented Medical Receptionist to join our dynamic healthcare team. If you thrive in a fast-paced environment and have a passion for patient care, we want to hear from you. We offer a competitive salary, comprehensive benefits package, and a supportive work culture.
In this role, you will be the first point of contact for our patients, ensuring a welcoming experience while managing the daily administrative operations of our clinic. We are looking for someone who is tech-savvy, empathetic, and ready to make a difference in the Tucson community.
Responsibilities
- Front Desk Management: Greet patients warmly upon arrival, manage check-in/check-out processes, and answer incoming calls with a professional and helpful demeanor.
- Scheduling: Schedule patient appointments, verify insurance coverage, and coordinate follow-up visits to ensure seamless operations.
- Documentation: Maintain accurate and up-to-date patient records in our Electronic Medical Records (EMR) system, including updating demographics and insurance information.
- Administrative Support: Handle mail, manage filing systems, and assist with processing medical billing inquiries and payments.
- Inventory & Supplies: Monitor office supply levels and assist in ordering necessary medical and office supplies as needed.
- Patient Communication: Provide clear instructions to patients regarding appointment times, parking, and clinic policies.
Qualifications
- Education: High School Diploma or GED required; completion of a medical receptionist program is a plus.
- Experience: Minimum of 1-2 years of experience in a medical front-desk or customer service role.
- Skills: Proficiency in Microsoft Office Suite and familiarity with EMR systems (e.g., AthenaHealth, Epic, Practice Fusion) is highly desirable.
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with patients, physicians, and staff.
- Organization: Strong organizational skills with the ability to multitask and prioritize tasks efficiently in a busy medical office setting.
- License/Certification: Basic Life Support (BLS) certification preferred.