Job Description
Join our award-winning healthcare team in Irvine, CA as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art medical facility. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment where your contributions directly impact patient care.
MediCare Solutions is a leading multi-specialty practice with 15+ locations across Southern California. Our Irvine center specializes in family medicine and urgent care, serving over 5,000 patients monthly. We prioritize employee growth through quarterly training stipends and clear advancement paths.
Responsibilities
- Manage patient intake, check-ins, and appointment scheduling using Epic EMR system
- Verify insurance eligibility and collect co-pays accurately
- Coordinate with clinical staff for patient flow and urgent cases
- Maintain HIPAA-compliant medical records and confidentiality protocols
- Handle patient inquiries via phone, email, and in-person with empathy
- Assist with billing processes and claims documentation
- Prepare daily reports and maintain office supplies inventory
Qualifications
- Minimum 2 years of medical receptionist or front desk experience
- Proficiency in electronic health records (Epic preferred)
- Strong knowledge of medical terminology and insurance verification
- Excellent communication skills with diverse patient populations
- Ability to multitask in fast-paced healthcare environment
- Certified Medical Administrative Assistant (CMAA) preferred
- High school diploma or equivalent required