Job Description
Are you a friendly, organized professional looking to make a real impact in healthcare? Lubbock Medical Center is urgently hiring a dedicated Medical Receptionist to join our growing team. We pride ourselves on providing exceptional patient care and are looking for someone who shares our passion for excellence.
As the face of our clinic, you will play a crucial role in ensuring our patients feel welcomed and valued. If you have a strong background in administrative support and a desire to work in a fast-paced medical environment, we want to hear from you today!
Responsibilities
- Manage the front desk reception area with a welcoming and professional demeanor.
- Schedule patient appointments and manage the electronic health record (EHR) system efficiently.
- Verify patient insurance information and collect co-pays or balances accurately.
- Answer incoming phone calls, triage messages, and direct inquiries to the appropriate medical staff.
- Assist in maintaining a clean, organized, and clutter-free reception area.
- Handle patient check-in and check-out processes, including updating demographic information.
Qualifications
- High School Diploma or GED required; Medical Receptionist certification is a plus.
- Previous experience in a medical front desk or administrative role preferred.
- Proficiency with computer software, including Microsoft Office and EHR systems (e.g., Epic, AthenaHealth).
- Strong verbal and written communication skills.
- Ability to multi-task effectively in a busy, high-volume environment.
- Knowledge of medical terminology is highly desirable.