Job Description
Are you a people-oriented professional looking to make a tangible difference in patient care? Coastal Health Center is currently seeking a dedicated Medical Receptionist to join our dynamic team in Virginia Beach, VA.
We understand that the best healthcare starts with a welcoming environment. That’s why we provide all necessary equipment to ensure you are fully prepared to excel in your role from day one. As a Medical Receptionist, you will be the first point of contact for our patients, ensuring their experience is seamless, professional, and compassionate.
Why Join Us?
- Equipment Provided: We supply all necessary medical equipment and supplies.
- Competitive Compensation: Earn between $18.00 and $22.00 per hour.
- Modern Environment: Work in a state-of-the-art facility.
We are looking for a detail-oriented individual who thrives in a fast-paced medical setting and is committed to maintaining the highest standards of patient privacy and satisfaction.
Responsibilities
- Greets patients and visitors warmly, ensuring a welcoming atmosphere at the front desk.
- Manages the appointment schedule using electronic medical record (EMR) software, including rescheduling and cancellations.
- Verifies patient insurance information and processes co-pays accurately.
- Maintains and updates patient medical records in compliance with HIPAA regulations.
- Answers incoming calls professionally and routes them to the appropriate department or staff member.
- Assists with basic clerical duties such as filing, faxing, and data entry.
Qualifications
- High school diploma or equivalent required; certification in Medical Reception or similar is a plus.
- Previous experience in a medical front-desk or reception role preferred.
- Proficient in Microsoft Office Suite and EMR systems (e.g., Epic, Athenahealth).
- Strong interpersonal and communication skills with a focus on customer service.
- Ability to multitask effectively in a busy medical office environment.
- Knowledge of basic medical terminology and insurance processes.