Job Description
Are you a friendly, organized professional looking for a rewarding career in healthcare? CardioCare Specialists is currently seeking a dedicated Medical Receptionist to join our dynamic team in Indianapolis, IN.
We pride ourselves on providing top-tier patient care, and our front desk team is the first point of contact that makes it happen. If you thrive in a fast-paced environment and enjoy helping people, we want to meet you.
Why Join Us?
- Weekly Pay: Get paid on time, every week.
- Competitive hourly rate.
- Health, Dental, and Vision Insurance.
- Professional growth and development opportunities.
- A supportive and modern work environment.
Responsibilities
- Greet and check in patients in a professional and welcoming manner, ensuring accurate data entry.
- Manage front desk operations, including answering multi-line phones, directing calls, and managing appointment schedules.
- Verify patient insurance information and explain coverage details clearly.
- Process payments, co-pays, and handle financial transactions accurately.
- Coordinate with medical staff to ensure seamless patient flow and room readiness.
- Maintain strict confidentiality and compliance with HIPAA regulations.
- Handle incoming inquiries via email and phone with a focus on customer service excellence.
Qualifications
- High School Diploma or GED required; Associate's degree in Healthcare Administration preferred.
- Previous experience as a medical receptionist, front desk assistant, or in a similar role is highly preferred.
- Proficiency with Electronic Health Records (EHR) and practice management software (e.g., AthenaHealth, Epic).
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to multitask in a busy office setting.
- Knowledge of medical terminology and basic billing processes.