Job Description
Join our award-winning healthcare team as a Medical Receptionist at Saint Paul Medical Center! We're offering an exclusive $2,500 sign-on bonus for qualified candidates who apply by November 30th. This is your chance to launch your career in healthcare while serving our diverse community with compassion and professionalism.
As the first point of contact for our patients, you'll play a vital role in delivering exceptional service. Our state-of-the-art facility offers competitive benefits, flexible scheduling options, and ongoing professional development opportunities. We value our team members and provide a supportive, collaborative environment where your contributions are recognized and rewarded.
Responsibilities
- Manage patient check-in/out processes efficiently while maintaining accurate records
- Schedule appointments and coordinate with healthcare providers using Epic EMR system
- Verify insurance information and collect co-payments with precision
- Handle multi-line phone system and triage patient inquiries appropriately
- Assist with medical billing procedures and claims processing
- Maintain clean and organized reception area
- Collaborate with clinical staff to ensure smooth patient flow
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years experience in medical office or customer service role
- Proficiency with EMR systems (Epic experience strongly preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Basic knowledge of medical terminology and insurance protocols
- Strong attention to detail and organizational abilities
- Valid CPR certification or willingness to obtain