Job Description
Join our award-winning healthcare team as a Part-Time Medical Receptionist at Desert Valley Medical Center. We're seeking a compassionate professional to create exceptional patient experiences while managing front desk operations in our Mesa clinic. This flexible role offers 25 hours/week with competitive benefits including paid training and career advancement opportunities. If you thrive in fast-paced environments and excel at patient-centered service, apply today to become part of Arizona's leading medical network.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Schedule, confirm, and optimize patient appointments using Epic EMR system
- Verify insurance eligibility and collect accurate patient information
- Handle multi-line phone system with professional call routing
- Process co-pays and maintain precise financial records
- Prepare charts and maintain HIPAA-compliant documentation
- Coordinate with clinical staff for seamless patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in medical reception or healthcare setting
- Proficiency with EMR systems (Epic experience highly valued)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Knowledge of medical terminology and insurance protocols
- Strong attention to detail with data entry accuracy