Job Description
Are you a detail-oriented professional with a passion for patient care? Memphis Health Partners is seeking a dedicated Part-Time Medical Receptionist to join our dynamic healthcare team in Memphis, TN. In this pivotal role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience while managing critical front-office operations.
We offer a competitive hourly rate, flexible scheduling, and a supportive work environment. If you have a knack for organization and a warm demeanor, we want to hear from you!
Responsibilities
- Greet patients and visitors warmly upon arrival and maintain a professional front-desk demeanor.
- Manage the patient intake process, including verifying insurance information and collecting co-pays accurately.
- Schedule patient appointments via phone and EMR systems, ensuring optimal provider utilization.
- Answer incoming calls professionally, screening and routing them to the appropriate department.
- Update and maintain patient medical records with the highest level of confidentiality and adherence to HIPAA regulations.
- Assist with basic clerical duties such as filing, faxing, and data entry.
- Coordinate prescription refills and communicate effectively with medical staff regarding patient needs.
Qualifications
- High school diploma or GED required; medical certification or prior receptionist experience is a plus.
- Previous experience in a medical front-office setting is preferred but not required for highly motivated candidates.
- Strong interpersonal and communication skills with a focus on customer service.
- Proficiency in Microsoft Office Suite and electronic medical records (EMR) software (e.g., AthenaHealth, Epic).
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Professional appearance and demeanor at all times.