Job Description
Join our dynamic healthcare team as a Part-Time Medical Receptionist at HealthCare Plus Inc. in Los Angeles! We're seeking a compassionate professional to serve as the first point of contact for our patients, delivering exceptional service while supporting clinical operations. Enjoy flexible hours in a modern, patient-centered environment where your contribution directly impacts community health.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Schedule appointments and maintain precise electronic health records
- Verify insurance coverage and handle billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Manage phone communications and triage urgent requests
- Prepare and maintain medical documentation
- Assist with inventory management of front office supplies
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency in EHR systems (e.g., Epic, Cerner) and MS Office
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional multitasking and conflict resolution abilities
- Professional demeanor with excellent communication skills
- Ability to work evenings/weekends as required