Job Description
Join our award-winning healthcare team as a Part-Time Medical Receptionist at Minneapolis Health Partners. Be the welcoming face of our state-of-the-art clinic, where compassion meets excellence. This flexible 25-hour/week role offers the perfect blend of patient interaction and administrative expertise in a dynamic environment. Enjoy competitive pay, comprehensive benefits package, and opportunities for professional growth in one of Minnesota's leading medical practices.
Responsibilities
- Deliver exceptional patient experiences through warm greetings and efficient check-in/out processes
- Manage appointment scheduling, confirmations, and urgent triage with precision
- Collect and verify patient demographics, insurance information, and medical history
- Maintain accurate electronic health records (EHR) and HIPAA-compliant documentation
- Handle multi-line phone systems, directing calls to appropriate departments
- Process payments, collect co-pays, and manage billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow and operational efficiency
Qualifications
- High school diploma/GED; medical office administration certification preferred
- 1+ years of healthcare reception or front desk experience required
- Proficiency in EHR systems (Epic, Athenahealth) and Microsoft Office Suite
- Exceptional interpersonal skills with ability to de-escalate sensitive situations
- Strong attention to detail with 100% accuracy in data entry and record-keeping
- Ability to multitask in fast-paced environment while maintaining composure
- Basic knowledge of medical terminology and insurance verification protocols