Job Description
Join Pittsburgh Medical Associates, a leading healthcare provider serving the Pittsburgh community for over 25 years. We're seeking a compassionate and detail-oriented Part-Time Medical Receptionist to deliver exceptional patient experiences at our modern Liberty Avenue facility. This role offers flexible scheduling (20-25 hours/week) with competitive compensation and opportunities for professional growth in a supportive environment.
Our ideal candidate thrives in fast-paced settings and values patient confidentiality while maintaining a warm, welcoming presence. You'll be the first point of contact for our diverse patient population, contributing to our mission of accessible, patient-centered care. We provide comprehensive training on our advanced EHR system and offer a collaborative team culture that celebrates healthcare excellence.
Responsibilities
- Manage patient check-in/check-out processes efficiently using Epic EHR system
- Schedule appointments and coordinate referrals across multiple departments
- Verify insurance eligibility and collect co-pays accurately
- Handle incoming calls and triage patient inquiries professionally
- Maintain organized medical records and ensure HIPAA compliance
- Prepare patient charts and coordinate with clinical teams
- Process billing forms and assist with basic insurance documentation
- Manage office supplies and equipment inventory
Qualifications
- Minimum 1 year medical office or healthcare reception experience
- Proficiency with EHR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- High school diploma or equivalent (medical certificate preferred)
- Detail-oriented with strong organizational abilities
- Commitment to patient confidentiality and HIPAA compliance