Job Description
Join Buffalo Health Network as a Remote-Friendly Medical Receptionist and become the heart of our patient experience! We're seeking a compassionate professional to deliver exceptional front-desk support while enjoying the flexibility of hybrid work arrangements. You'll be the first point of contact for our diverse patient population, ensuring seamless appointment scheduling, insurance verification, and warm patient interactions. Our modern clinic combines cutting-edge technology with a patient-centered approach, offering competitive benefits and a supportive team environment.
Responsibilities
- Manage patient scheduling via our EHR system with 95% accuracy
- Verify insurance eligibility and update patient records in real-time
- Handle telehealth video consultations for remote patients
- Coordinate multi-specialty referrals and prescription renewals
- Process HIPAA-compliant digital intake forms
- Assist with medical billing coding and claims submission
- Maintain inventory of clinic supplies and equipment
Qualifications
- Minimum 2 years medical front desk experience
- Proficiency with EHR systems (Epic/Meditech preferred)
- Valid New York State Medical Assistant certification
- Exceptional verbal/written communication skills
- Strong knowledge of HIPAA/Guidelines compliance
- Associate's degree in healthcare administration
- Experience with telehealth platforms (Zoom Health, Doxy.me)
- Ability to work independently in remote setting