Job Description
Join our award-winning healthcare team as a Remote-Friendly Medical Receptionist at Peak View Health Partners! We're seeking a compassionate professional to serve as the first point of contact for our patients while supporting our mission to deliver exceptional care. This hybrid role offers flexibility with 3 remote days and 2 on-site days at our state-of-the-art Colorado Springs facility. Enjoy competitive pay, comprehensive benefits, and the opportunity to work in a collaborative environment that values work-life balance.
Responsibilities
- Manage patient intake, scheduling, and registration via our HIPAA-compliant telehealth platform
- Coordinate virtual appointments and telehealth consultations with precision
- Handle electronic health records (EHR) management and data entry remotely
- Process insurance verifications and billing inquiries securely
- Deliver exceptional virtual customer service via phone, email, and patient portal
- Support on-site team during in-person clinic days with front desk operations
- Maintain strict confidentiality and compliance with healthcare regulations
Qualifications
- Minimum 2 years of medical receptionist or healthcare administrative experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and telehealth platforms
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to work independently in remote setting while collaborating effectively
- Colorado state medical office certification preferred
- High-speed home internet and quiet workspace required for remote days