Job Description
Join our award-winning healthcare team as a Remote-Friendly Medical Receptionist at Desert Valley Healthcare. We're seeking a compassionate professional to deliver exceptional patient experiences through seamless administrative support. Enjoy the flexibility of remote work with optional on-site shifts in our modern Glendale facility. What we offer: Competitive salary, comprehensive health benefits, professional development stipends, and a supportive team environment. Why join us? Be part of a top-rated clinic recognized for patient care excellence and innovative telehealth initiatives.
Responsibilities
- Manage patient scheduling via EMR systems (Epic experience preferred)
- Handle insurance verification and billing inquiries
- Coordinate telehealth appointments and virtual check-ins
- Maintain accurate patient records and HIPAA compliance
- Assist with front-designt operations during on-site shifts
- Collaborate with clinical staff for seamless patient flow
- Resolve patient concerns with empathy and professionalism
Qualifications
- 2+ years medical reception or administrative healthcare experience
- Proficiency in EMR systems (Epic, Athenahealth, or similar)
- Strong telehealth platform knowledge (Zoom for Healthcare, Doxy.me)
- Excellent communication and multitasking abilities
- HIPAA compliance certification preferred
- Associate's degree in healthcare administration or related field
- Ability to work independently in remote setting