Job Description
Are you a compassionate professional looking for a rewarding career in healthcare? Chandler Family Medical Center is seeking a dedicated Medical Receptionist to join our growing team in Chandler, AZ. We pride ourselves on providing exceptional patient care and are looking for someone who embodies our core values of integrity, compassion, and excellence.
Why Join Us?
- Competitive salary and benefits package.
- Growth opportunities within the organization.
- Supportive and collaborative work environment.
- Remote-friendly hybrid options available.
As the first point of contact for our patients, you will play a vital role in ensuring a smooth and welcoming experience. If you have a passion for healthcare and excellent organizational skills, we want to hear from you.
Responsibilities
- Greet and welcome patients warmly, ensuring a positive first impression.
- Manage front desk operations, including answering multi-line phones, managing the patient portal, and directing calls efficiently.
- Schedule patient appointments and coordinate with medical staff to ensure optimal workflow.
- Verify patient insurance information and process payments accurately.
- Maintain and update patient medical records with a focus on confidentiality and HIPAA compliance.
- Assist with medical coding and billing inquiries as needed.
Qualifications
- High school diploma or equivalent required; Associate’s degree in Healthcare Administration preferred.
- Previous experience as a medical receptionist, front desk administrator, or in a similar role.
- Proficiency in electronic health records (EHR) systems and basic computer skills.
- Strong knowledge of medical terminology and insurance processes.
- Excellent communication and interpersonal skills with a focus on customer service.
- Ability to work independently in a remote-friendly hybrid setting.